10 Essential Things to Know About Getting an REOC
As the drone industry continues to grow in Australia, more and more businesses are seeing the value of using drones for commercial purposes. Whether it’s for aerial cinematography, inspections, mapping, or surveying, operating drones in a commercial capacity often requires more than just a standard Remote Pilot Licence (RePL). One of the most crucial certifications for any business looking to scale its drone operations is the REOC — the Remote Operator’s Certificate.
But what exactly is a REOC, and how can it help your business? In this post, we’ll break down the 10 most important things you need to know about obtaining a REOC, from the benefits it offers to the steps required to get one.
1. What Is a REOC?
The Remote Operator’s Certificate (REOC) is issued by CASA (Civil Aviation Safety Authority) and is required for businesses that wish to operate drones for commercial purposes in Australia. While individuals need a Remote Pilot Licence (RePL) to fly drones commercially, businesses need a REOC to conduct drone operations legally.
The REOC essentially allows businesses to operate under their own name, rather than relying on an external drone operator with a REOC. It is the equivalent of having an Operator’s Certificate, giving the company the authority to perform commercial drone operations, oversee flights, and manage a team of certified drone pilots.
Key Benefits of a REOC:
- Legal authority to conduct commercial drone operations.
- Flexibility to oversee multiple drone pilots under one organisation.
- Ability to take on larger projects that require more complex operations, such as night flying, flying beyond visual line of sight (BVLOS), or in controlled airspace.
2. Why You Need a REOC for Commercial Drone Operations
If you’re looking to grow your drone business and expand your service offerings, obtaining a REOC is a critical step. A business without a REOC can only operate under the authority of a certified operator, which can limit your potential clients and the types of projects you can take on.
With a REOC, your business will have the legal framework to manage complex drone operations and meet the regulatory requirements set by CASA. This not only opens the door to larger, more lucrative projects, but it also boosts your credibility with potential clients.
Projects That Require a REOC Include:
- Infrastructure inspections
- Large-scale mapping and surveying
- Aerial cinematography for film and TV
- Agricultural monitoring and data collection
- Emergency response and rescue operations
3. The REOC Application Process: What to Expect
Obtaining a REOC is not a quick process, but it is manageable with the right support and preparation. The application process involves submitting a detailed operations manual to CASA, which outlines how your business will conduct drone operations safely and in compliance with aviation regulations.
Your operations manual must include information about your standard operating procedures, risk management strategies, and how you’ll handle emergency situations. You’ll also need to demonstrate that your business has the necessary resources and qualified personnel (such as a chief pilot) to carry out safe drone operations.
Steps to Apply for a REOC:
- Complete and submit a REOC application form through CASA.
- Prepare and submit an operations manual detailing your company’s procedures.
- Nominate a chief pilot responsible for managing drone operations.
- Schedule a CASA audit to review your application and operational procedures.
- Receive your REOC once your application is approved.
At Flying Glass, we offer consultancy services to help businesses develop their operations manual and navigate the application process. Our experience with CASA regulations ensures that your business meets all the necessary requirements for obtaining a REOC.
4. The Role of the Chief Pilot in a REOC
One of the key requirements for obtaining a REOC is nominating a chief pilot. The chief pilot is responsible for overseeing all drone operations within the business, ensuring that flights are conducted safely and in accordance with CASA regulations.
The chief pilot must hold a valid RePL and demonstrate a thorough understanding of drone operations, risk management, and airspace regulations. They are also responsible for training new pilots, maintaining equipment, and keeping up with the latest regulatory changes.
Responsibilities of a Chief Pilot:
- Oversee flight operations and ensure compliance with CASA regulations.
- Train and supervise other pilots within the organisation.
- Manage the company’s fleet of drones and ensure they are properly maintained.
- Develop and implement risk management strategies for complex operations.
If your business does not yet have a chief pilot, Flying Glass can assist with consultancy services to help you appoint the right person or train an existing team member.
5. How to Create an Operations Manual for Your REOC
A well-constructed operations manual is one of the most critical components of the REOC application process. This document outlines how your company will conduct drone operations, ensuring safety and compliance with CASA regulations.
Your operations manual needs to cover a wide range of topics, including flight planning, risk assessments, communication procedures, emergency response plans, and maintenance schedules for your drones. CASA will review this document carefully to ensure that your business is capable of conducting safe and efficient drone operations.
What to Include in Your Operations Manual:
- Standard Operating Procedures (SOPs) for each type of drone operation.
- Detailed risk management strategies and hazard identification processes.
- Emergency response plans for incidents such as equipment failure or injury.
- Maintenance and inspection schedules for your drone fleet.
- Communication protocols, including radio procedures and airspace awareness.
At Flying Glass, we provide consultancy services to help businesses develop their operations manuals and meet CASA’s stringent requirements. Our team has extensive experience in creating manuals that meet regulatory standards and ensure safe operations.
6. The Benefits of Holding a REOC
Holding a REOC opens up a world of opportunities for your drone business. With this certification, you can take on larger, more complex projects that require advanced drone operations. Additionally, a REOC boosts your credibility, showing clients and stakeholders that your business is fully compliant with CASA regulations.
Key Benefits of a REOC:
- Access to larger commercial projects that require complex drone operations.
- Flexibility to conduct night flights, BVLOS operations, and flying in controlled airspace.
- Ability to manage multiple drone pilots under one business entity.
- Increased credibility and trust with clients and stakeholders.
- The ability to expand your business’s service offerings into new industries.
With a REOC, your business can grow and scale to take on more challenging and profitable projects. Whether it’s aerial cinematography, inspections, or emergency response, a REOC allows your business to operate at a higher level.
7. What Happens During a CASA Audit?
Once you’ve submitted your REOC application and operations manual, CASA will conduct an audit to ensure your business is ready to conduct drone operations safely. The audit is a comprehensive review of your procedures, documentation, and operational readiness.
During the audit, CASA inspectors will evaluate your operations manual, assess your chief pilot’s qualifications, and review your company’s safety protocols. They may also ask to observe a drone flight to ensure that your team follows proper procedures.
What to Expect During a CASA Audit:
- A thorough review of your operations manual and safety procedures.
- Evaluation of your risk management strategies and hazard identification processes.
- Assessment of your chief pilot’s knowledge and qualifications.
- An on-site inspection of your drone equipment and maintenance records.
- A possible flight demonstration to verify operational procedures.
Flying Glass can help you prepare for your CASA audit, ensuring that your operations manual and procedures meet regulatory standards. Our team will work with you to address any potential issues before the audit, giving your business the best chance of success.
8. How Long Does It Take to Get a REOC?
The process of obtaining a REOC can take several months, depending on the complexity of your operations and the thoroughness of your application. On average, businesses can expect the entire process to take between 3 to 6 months from the initial application to receiving their REOC.
Factors That Affect the REOC Timeline:
- The completeness and accuracy of your operations manual.
- The qualifications and experience of your chief pilot.
- CASA’s audit schedule and the availability of inspectors.
- The complexity of your proposed drone operations (e.g., night flying, BVLOS).
To speed up the process, it’s essential to submit a detailed and well-prepared application. Flying Glass offers consultancy services to help streamline the application process and ensure that your business is ready for a CASA audit as soon as possible.
9. How a REOC Can Help You Win Larger Projects
Having a REOC gives your business a significant advantage when competing for larger commercial projects. Clients in industries such as construction, film, and emergency services often require operators with a REOC to ensure that drone operations are conducted legally and safely.
Additionally, a REOC allows your business to take on more complex projects, such as flying in restricted airspace, performing BVLOS operations, or conducting night flights. These types of projects often come with higher budgets and more demanding requirements, making a REOC a valuable asset for any drone business looking to grow.
10. Consultancy Services to Help You Obtain a REOC
Navigating the REOC application process can be challenging, especially for businesses that are new to commercial drone operations. Fortunately, you don’t have to go through the process alone. Flying Glass offers consultancy services to help businesses develop their operations manuals, train their chief pilots, and prepare for CASA audits.
With years of experience in the drone industry, Flying Glass understands the complexities of CASA regulations and can provide tailored solutions to help your business succeed. Whether you need assistance with the application process or guidance on expanding your service offerings, our team is here to support you every step of the way.
Conclusion: The REOC Is a Game Changer for Drone Businesses
Obtaining a REOC is a crucial step for any business looking to scale its drone operations in Australia. From managing a team of pilots to conducting complex operations, a REOC gives your business the authority and credibility needed to succeed in the competitive drone industry.
By following the steps outlined in this post and working with experts like Flying Glass, you can navigate the REOC application process smoothly and position your business for long-term growth. Contact us today to learn more about how we can help you obtain a REOC and take your drone business to the next level.
