Returns Policy

At Flying Glass, we take pride in delivering high-quality drone gear and accessories. Please read our returns policy carefully before making your purchase.

Change of Mind

We do not accept returns or exchanges for change of mind. Please ensure your order is correct before checking out.

Defective or Damaged Items

In accordance with Australian Consumer Law, we accept returns for items that:

• Are faulty or defective
• Were damaged in transit
• Do not match the description provided at the time of purchase

If your item is eligible under the above, please contact us within 7 days of receiving your order to arrange a return or replacement.

How to Request a Return

To initiate a return, please contact us at sam@flyingglass.com.au with your order number, a description of the issue, and supporting photos if applicable. We will respond promptly with next steps.

Return Shipping

Customers are responsible for the cost of return shipping unless the item is confirmed to be faulty or an error occurred on our part.

Contact Us

If you have any questions about this policy or your order, please contact us.