Delivery Drones in Australia: How Flying Glass Helps You Navigate the Future

There’s no denying it – delivery drones are changing the face of logistics, transport, and customer service across Australia and beyond. What once felt like sci-fi is now a viable, efficient, and often faster way to deliver everything from coffee to medical supplies. But what does it actually take to launch a delivery drone operation in Australia?

That’s where we come in.

At Flying Glass, we offer drone consultancy services for businesses and government agencies exploring drone delivery – backed by over 30 years of aviation experience and a deep understanding of CASA requirements. Whether you’re designing a drone drop stunt, piloting a prototype delivery drone fleet, or just figuring out where to start, this guide explains everything you need to know—and how we can help.

Delivery Drones Australia


What Are Delivery Drones?

A delivery drone is a type of remotely piloted aircraft system (RPAS) used to transport goods from one location to another – usually within a 10 km radius. They’re typically lightweight, battery-powered multirotor drones equipped with GPS, collision-avoidance sensors, and a payload delivery system.

Applications include:

  • Medical deliveries (e.g., blood samples, vaccines)
  • Food delivery (coffee, meals, groceries)
  • Retail (e-commerce packages, fast fulfilment)
  • Event stunts and promotional drops
  • Emergency supplies in disaster zones
  • Remote location deliveries (islands, national parks)

Why Use Delivery Drones in Australia?

Australia’s geography makes it uniquely suited to drone deliveries. Our vast distances, urban congestion, and remote communities create logistical challenges that drones are primed to solve. Early adopters like Wing (a Google company) and Swoop Aero have already proven this in suburbs like Logan, QLD and Canberra, ACT.

Key benefits:

  • Faster last-mile delivery
  • Lower carbon emissions
  • Less road congestion
  • Access to remote or isolated communities
  • Contactless delivery (especially useful during pandemics)
  • Incredible PR and marketing potential

What’s Stopping Most Companies from Getting Started?

Despite the hype, very few companies are flying delivery drones at scale – and for good reason. It’s not as simple as buying a drone and hitting ‘go’.

Here’s where it gets complex:

1. CASA Regulations Are Strict

Australia’s drone laws are among the most detailed in the world, especially for delivery drones. CASA requires:

  • An Operator’s Certificate (OC)
  • At least one licensed Remote Pilot (RePL)
  • A detailed Operations Manual
  • Approval to fly over populated areas
  • Approval for dropping objects from drones
  • BVLOS (Beyond Visual Line of Sight) approvals in most delivery cases
  • A Safety Management System

2. Liability and Insurance

You’ll need comprehensive public liability insurance, plus plans to handle accidents, privacy breaches, or damage caused by your aircraft or payload.

3. Public Safety and Perception

Even if you’re legal, the public still needs to feel safe. Issues such as drones dropping boxes onto homes or buzzing overhead in quiet suburbs can lead to backlash or police attention.

Read our detailed guide on dropping from a drone for a breakdown of the legalities and risks involved in aerial delivery.


Flying Glass: Your Drone Delivery Partner

We’re not just drone pilots – we’re aviation consultants. At Flying Glass, we help businesses plan, test, and launch drone delivery operations from the ground up.

Here’s how we support you:

Regulatory Guidance

We help you understand what’s required to run a drone delivery operation, assist with RePL and OC pathways, and guide you through SORA and BVLOS applications.

Safety & Airspace Planning

We’ll map your flight zones, identify risk factors, and propose mitigation strategies that actually get CASA approval.

Drop Payload Design & Testing

We help develop your drop-release systems to meet CASA’s ‘safe release’ criteria – and conduct test flights that prove safety and accuracy.

Permits and Documentation

We prepare the technical documentation required for CASA – including your risk assessment, job safety analysis, and mission profiles.

Marketing and Media Integration

Thinking of using a delivery drone in your campaign or event? We’ve supported everything from TV ads to influencer drops and cinematic PR stunts. Watch our showreel to see our work in action.


Use Cases for Delivery Drones in Australia

Wondering if drone delivery could work for your industry? Here are a few applications we’ve supported or consulted on.

📦 Retail & E-Commerce

Brands are looking for ways to get closer to same-day and even same-hour delivery. Drones offer ultra-fast service with zero road congestion – ideal for urban ‘last mile’ logistics or remote-area drops.

🏥 Healthcare

Delivery drones are already being used to transport critical medical items in Africa and rural Australia. We’re working with health providers to ensure compliance with CASA when transporting temperature-sensitive or high-value cargo.

🎥 Events & Promotions

Want to drop a product sample onto a beach during a live event? We’ve helped agencies do exactly that—with permits, risk mitigation, and crowd safety measures in place.

🛠️ Construction & Mining

Remote project sites often suffer from equipment or supply delays. Delivery drones can drop small components or tools on demand.

🛒 Food Delivery

Flying burritos? It’s already happening. But it requires creative packaging, accurate drop systems, and delivery within a small radius.


Legal Considerations for Delivery Drones

As exciting as delivery drones are, there are strict boundaries you need to work within.

Here are just some of the legal concerns:

🔽 Dropping from a Drone

Any time you’re releasing a payload mid-air, CASA considers it “dropping of an object,” which is heavily regulated.

  • Must be authorised in your OC and operational documentation
  • Must not pose a risk to people or property
  • May require parachutes or soft-release systems
  • CASA may require flight testing and detailed safety reports

👉 See our full post: Dropping from a Drone: Legal Guide for Australia

🚫 Flying Over Populous Areas

This includes suburbs, beaches, or anywhere people gather. CASA generally does not allow RPA flights over populous areas without a complex application and significant safety evidence.

Flying Glass can help prepare these approvals through SORA or other risk-based frameworks.

📡 BVLOS Operations

To fly your delivery drone beyond visual line of sight, you’ll need special CASA authorisation, robust detect-and-avoid systems, and a proven track record of safe flight ops.


Delivery Drone Technology: What’s Available?

We work with clients to evaluate and deploy the best delivery drone solutions based on their use case.

Current tech includes:

  • VTOL drones that can launch and land vertically but cruise like planes
  • Multirotor drones with fixed payload arms or drop-release mechanisms
  • AI-enhanced routing for real-time adjustments based on wind, traffic, and airspace
  • Mobile ground stations with automated loading
  • Weatherproof enclosures for temperature-sensitive items

We help clients compare off-the-shelf drones like DJI Matrice or Flytrex with custom-built platforms for scalability.


Why Flying Glass?

There are a lot of drone companies in Australia. But here’s what sets us apart:

  • 📍 Australian-owned and CASA-certified
  • 🎬 Proven work across film, TV, and government sectors
  • 🧠 30+ years of manned and unmanned aviation experience
  • 🛫 Consultancy, not just pilot hire—we do strategy, compliance, and execution
  • 🎯 Specialists in high-complexity operations
  • 👥 Direct access to experienced RePL/AROC/OC professionals

Whether you’re building an internal drone delivery service or need a one-time promotional drop, we’re your first call.


Frequently Asked Questions

❓ Can I just buy a drone and start delivering?

No. Not legally. You need a Remote Pilot Licence, and any commercial drone ops (especially delivery) require an Operator’s Certificate, approved documentation, and proper insurance.

❓ Do I need CASA approval for a one-time product drop?

Yes – especially if you’re flying over people or built-up areas. We can help get these approvals and even operate the flight on your behalf under our OC.

❓ What’s the range of a delivery drone?

Usually 2–10 km depending on drone type, weight, battery capacity, and CASA restrictions.

❓ Can Flying Glass supply the pilot and drone?

Absolutely. We offer turnkey operations with equipment, crew, permits, and delivery execution included.


Let’s Talk

If you’re considering launching – or even testing – a delivery drone solution in Australia, don’t guess. Let us help you do it safely, legally, and creatively.

📩 Contact us today
🎥 Watch our showreel
📘 Explore our drone consultancy services